Why Process Matters: Democracy and Human Nature

August 14, 2018

Providing opportunities for people to express their opinions is only the first step in efforts to address difficult community problems. We also need our public processes to allow people to develop mutual under-standing and trust. We need processes that help us elevate quality arguments and expose weak or manipulative ones.

You’re On The Air!: How Government Access Television Enhances Public Engagement

August 14, 2018

Austin, Texas, is using television to scale-up public participation in ways that are more cost-effective and less labor-intensive than other public engagement methods.

Exploring the Elements of Social Capital: Leverage Points and Creative Measurement Strategies for Community Building and Program Evaluation

August 14, 2018

The term “social capital” has no universally accepted meaning. It is up to its users to add new meanings and interpretations to our collective understanding of this very useful community-building concept.

An Interview with Kimball Payne, City Manager of Lynchburg, Virginia

August 14, 2018

The death of an African-American in police custody led to a community dialogue and, ultimately, to the development of efforts to engage the public in problem-solving and decision-making.

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