July 20, 2021
Orlando, Florida, uses effective service delivery alongside sustained, full-circle feedback, as a means by which to promote civic engagement and improve service delivery, despite the challenge of a rapidly growing population. Through its innovative Digital Platforms and Service Design team, city government seeks to foster a high-quality delivery of services to improve the interactions with the public.
July 20, 2021
Programs serving youth are often developed and implemented with little or no input from the people that use them, so it is not surprising when those programs fail to attract youth interest or effectively serve their needs. Research demonstrates that engaging the target population in the planning, content and delivery of programs increases the likelihood of success.
July 19, 2021
Detroit’s Department of Neighborhoods provides a direct link between the local government and block clubs, community groups, business owners, faith leaders, educators, and everyday residents. Its successes have demonstrated the benefits that emerge when citizens organize in a formalized manner to work with their elected officials and advocate for their neighborhoods.
July 19, 2021
Melissa Robinson is a champion and community leader who works with the Black Health Care Coalition, an organization that has a three-pronged approach to eliminating health disparities: advocacy, access to care, and health promotion activities.
July 19, 2021
The 2021 All-America City Awards gave communities an opportunity to reflect on the past year and take stock of what they had been able to achieve and overcome. Understandably, projects of this year’s ten winning communities fell primarily into two categories: pandemic response and racial equity efforts.
July 19, 2021
Policies addressing today’s most pressing issues require effective public participation, so it is necessary to build a broad-based understanding of what constitutes an effective public process and develop the capacity to improve community dialogue and catalyze public action.
July 19, 2021
For those who might now be hoping for another “upswing” in democratic reform activity, where might they look for signs of its emergence? More important yet, what might they themselves do to help it along? The good news is that there are quite a number of serious reform efforts already afoot, many of them guided and fueled by credible, indeed venerable organizations.
